NetSuite Ship Central

Orchestrate Fulfillment Operations for Faster Delivery and Higher Customer Satisfaction

Disconnected systems and manual processes for order fulfillment lead to unhappy customers, shipping errors, and bloated operations costs. NetSuite Ship Central connects order capture, inventory, supply chain logistics, and delivery with intelligent workflow automation. 

NetSuite Ship Central goes beyond basic shipping software. The AI-powered platform handles the entire lifecycle from order creation to proof of delivery using unified data, flexible business logic, and automation. 

Why Choose NetSuite Ship Central?

  • Unified order/inventory data from all channels
  • Intelligent workflow based on business logic
  • Automated processes for picking, packing, shipping
  • Superior visibility with track and trace
  • Analytics for continuous improvement

Managing orders across sales channels and executing fulfillment with 3PLs/carriers using spreadsheets or disjointed systems is slow, inefficient and error-prone. NetSuite Ship Central connects the downstream supply chain for unified data, flexible workflows, automation, and superior customer experiences. 

Key Capabilities of NetSuite Ship Central

Omnichannel Order Management

  • Capture orders from all channels
  • Real-time inventory availability
  • Dynamic sourcing and exception handling
  • Shipment consolidation

Control Tower Visibility

  • Shipment event monitoring
  • Proactive alerts on exceptions
  • Real-time carrier status data
  • GPS location tracking

Warehouse Management

  • Wave and zone picking workflow
  • Print packing slips and shipping labels
  • Scan and validate for accuracy
  • Inventory adjustment and reconciliation

Analysis and Reporting

  • Carrier performance benchmarks
  • Customer delivery KPIs
  • Route profitability analytics
  • Continuous improvement insights

Shipping Automation

  • Carrier compliance label printing
  • Rate shopping and service selection
  • Automatic tracking status updates
  • Proof of delivery notification

Integration and Customization of NetSuite Ship Central

Customization

  • Special labeling requirements
  • Custom acceptance workflows
  • Extended shipping logic
  • Tailored visibility and reporting
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Integration with NetSuite Modules

  • Shared order/inventory data
  • Real-time supply chain execution
  • Financial update on shipment events
  • Unified customer data and history
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Third-Party Integrations

  • WMS, ERP, PIM data exchange
  • Carrier API connectivity
  • Parcel tracking plugins
  • Route optimization engines

Industry Solutions

Retail and ECommerce

  • Peak demand fulfillment
  • Drop ship integration
  • Special packaging rules
  • Returns automation

Business Services

  • Field stock replenishment
  • Equipment parts logistics
  • Reverse logistics automation

Food and Beverage

  • Lot tracking and recalls
  • Compliance labeling
  • Temperature monitoring
  • Expiration date management

Manufacturing

  • Supply chain visibility
  • Factory to warehouse moves
  • Sub-assembly kitting
  • Component inventory

Automotive Aftermarket

  • Parts distribution demand planning
  • Hub-and-spoke warehouse ops
  • Dealer stocking orders

Consumer Goods

  • Retailer compliance automation
  • Digital coupon validation
  • Multi-location inventory

Apparel and Footwear

  • Contract manufacturing integration
  • In-season order flexibility
  • Quality inspection workflows
  • Item-level tracking

Life’s too Short for Manual Shipping

Are your supply chain operations held back by siloed systems and manual processes? The future of fulfillment connectivity is here. Let us show you the art of possible.

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FAQs

What shipping carriers are supported?

NetSuite Ship Central provides pre-built integration to major carriers across the globe, including FedEx, UPS, USPS, DHL, Purolator, Canpar, and more. Additional carriers are regularly added through both our native interface as well as bringing your own carrier connections.

How does the solution handle customs and compliance?

Country-specific customs documentation such as NAFTA certificates and commercial invoices are automatically generated based on order attributes. Pre-built compliance connectivity smoothly handles cross-border shipping requirements. 

How much does NetSuite Ship Central cost?

Pricing is based on a number of factors including number of warehouse locations, monthly shipment volume, number of transactions, level of customization, and add-on modules. 

Can you integrate with our WMS?

Yes, bidirectional data exchange with major WMS systems like Manhattan Associates and HighJump is supported out of the box. We can also customize integration with your existing warehouse management platform.

What order channels can you capture from?

Any order source can be ingested including ecommerce storefronts, marketplaces like Amazon, omni-channel sales, brick and mortar POS, electronic data interchange (EDI), etc. Our flexible APIs make capturing orders across touchpoints simple.

What insights can the software provide?

Our operational analytics deliver granular visibility into carrier scorecards, delivery KPIs, customer segmentation, route analysis, peak demand planning, and more to help continuously refine your fulfillment. Custom reports can also be tailored.