TMS South | Distribution
NetSuite SharePoint Integration
TMS South (Total Maintenance Solutions South) is a Plumbing Repair Parts Distributor for the Southeastern US. They serve a number of customer markets including Correctional, Healthcare, Schools, Commercial Properties, and Professional Plumbers through a number of sales channels including Territory Sales, Counter Sales, Inside Sales, and E-Commerce.
Internal Bottlenecks
TMS had high-value clients who often submited orders via spreadsheets and emails. While this method is convenient for clients, it created internal bottlenecks. Manually processing these spreadsheets was not only highly time-consuming but also introduced a significant risk of human error.
Celigo-Powered Integration
SuiteRep implemented a Celigo-powered integration between NetSuite and SharePoint, enabling TMS to automatically import client-submitted order spreadsheets. This seamless automation eliminates manual entry, speeds up order processing, and reduces the potential for costly mistakes.
The Results
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Automated order intake from SharePoint into NetSuite
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Significant time savings compared to manual entry
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Improved accuracy in handling high-value orders
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Increased efficiency for internal teams
With SuiteRep’s integration, TMS can now meet client needs quickly and accurately, creating a smoother experience for both the team and their high-value customers.
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