NetSuite’s help documentation is far from infallible, but when you’re needing help with a part of NetSuite that you aren’t too familiar with, or if you need some authoritative documentation about a module you’ve never used, NetSuite Help is the place to go.

Help Button

One super fast way to get to the NetSuite help documentation page you’re looking for is to simply click the “Help” button in the top right while you’re on the page that you need help with. So, if you want some further documentation on how exactly a Saved Search formula works, go to a Saved Search definition and click the help button—you’ll get directly to the help page you need.

Help in Global Search Menu

If you want to search the help documentation for a general topic, just use the Global Search Menu. Type “Help:” followed by the topic you’d like to search. You’ll get the “No results found” results, but just press the enter button, and you’ll be searching the help docs.

Field Help

Another nifty tool at your disposal is the NetSuite field help. If you hover your mouse over most of the field names in NetSuite, you will notice a small question box show up. Simply click on the field name that you need to learn more about, and NetSuite will show you a small box of relevant information on that field. While this tool doesn’t work for custom fields, you can still get answers to the majority of your field questions.


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