We’ve all been there—wondering when that order will finally arrive. Wondering if an order has shipped yet—or even been processed by the company yet! In today’s world, customers have grown to expect this kind of information. They expect to know, right after placing their order, where it is in the whole process and when it will arrive.

What does this mean for your company? NetSuite can accomplish a lot for you, but this is one area where NetSuite doesn’t have a native solution. If you want to provide a way for your customers to track their orders, then you need to think outside the box.