Let’s Work Together
Pricing
FAQs
How Does SuiteRep Pricing Work?
At SuiteRep, we believe that the best work is done when we can partner with our clients in an on-going relationship. So, we offer “Memberships” that provide you access to our team of NetSuite professionals. These memberships are available for any number of hours per month (with a minimum of 5 hours).
What are the Benefits of Memberships?
As a SuiteRep member you get access to a team of dedicated NetSuite professionals for however many hours you’ve signed up for. A membership is typically used to cover one-off support requests, writing SOWs, and high-level advising; however, you can enroll in a larger membership if you have a lot of admin or dev work you need help with.
What if I Have a One-Off Large Project?
We offer a fixed-cost option for bigger projects that come up. This ensures the project stays under budget and gets done in the most efficient way possible with a clearly laid out Statement of Work (SOW). SOWs provide clear documentation of project deliverables, timeline, and milestones, and a clear way to tell when a project reaches completion.
Can I Change My Membership Level?
Our clients are able to change their membership level at any point before the 1st of the month. So, if January 31st rolls around and you realize you need to switch from 40 to 60 hours, just shoot us an email (a couple weeks notice is preferred, but we get it if it’s the 31st :)), and we’ll get things set for February.
Can I Get Hours Without a Having Full Membership?
Sure! We understand that not every business we support may have needs for regular NetSuite Support, so we also offer an on-demand rate of $200/hour.
What Happens if I Go Over My Membership Hours?
We strive to ensure you always have a clear picture of how many hours have been used in the month, and we send out updates if your company is on track to going over on hours in a given month. If you do use more than your membership hours, you will be billed for the number of hours over at our regular on-demand pricing.
NetSuite Support
Do you have a NetSuite project or support request for us? Submit a request with some details and we’ll get back to you as soon as possible! Never worked with us before? No problem, your first consultation is on us!
Reach Us
If you're interested in a free consultation, call, text or email us, and we will be glad to set something up!
+1 (864) 626-6423
info@suiterep.com
Greenville, SC, USA
Reach Us
If you’re interested in a free consultation, call, text or email us, and we will be glad to set something up!
+1 (864) 626-6423
info@suiterep.com
Greenville, SC, USA