As companies grow, they often face the decision of whether to hire an in-house NetSuite administrator or outsource their NetSuite support to a specialized firm. Maybe you’re in that position now. While having an internal expert may seem like the ideal, outsourcing NetSuite administration offers distinct advantages that can save time, reduce costs, and provide access to specialized expertise. Let’s take a look at the five key benefits of outsourcing NetSuite administration.
1. Cost Savings
Hiring a highly qualified, full-time, in-house NetSuite administrator comes with significant costs. These costs include things like salary, benefits, training on your NetSuite processes, and ongoing professional development. Outsourcing, on the other hand, allows businesses to access top-tier NetSuite expertise while paying only for the services they need without the overhead of a full-time employee.
Key Cost Benefits:
- No expenses for salaries, benefits, or training
- Flexible pricing based on service level needs
- Avoidance of costly turnover and recruitment efforts
2. Access to a Team of Experts
Outsourcing your NetSuite administration means you’re not relying on a single individual’s expertise. NetSuite is such a massive platform that very few individuals can claim to have mastered every aspect of it. With a team of professionals who have diverse skills and areas of experience, you ensure that your system is managed efficiently and up to date with best practices.
Key Expertise Benefits:
- A broader knowledge base than a single administrator
- Access to specialized NetSuite consultants for complex issues
- Continuous learning and updates on NetSuite enhancements
3. Increased Efficiency & Faster Issue Resolution
Some NetSuite projects require immense amounts of time to complete, especially when only one or two individuals can dedicate their attention to the project. With an outsourced team, businesses benefit from dedicated resources who can quickly diagnose and resolve NetSuite issues. This ensures minimal downtime and optimized system performance, freeing up your employees to focus on core business functions instead of troubleshooting software problems.
Key Efficiency Benefits:
- Faster response times for system issues
- Proactive maintenance and updates
- Reduced internal IT workload
4. Scalability & Flexibility
Business needs fluctuate, and a company’s NetSuite administration requirements can change based on growth, seasonality, or system modifications. Outsourcing provides the flexibility to scale services up or down without the challenges of hiring or downsizing an internal team.
Key Scalability Benefits:
- Easily adjust service levels as business needs evolve
- No need to hire or train additional in-house staff
- Support for NetSuite upgrades, customizations, and integrations
5. Stronger Security & Compliance
NetSuite plays a critical role in managing sensitive business data. Outsourced solution providers take an unbiased, holistic view of your NetSuite account’s health and security. They can ensure that you’re following the best security protocols and compliance requirements, protecting your system against cyber threats.
Key Security Benefits:
- Regular security updates and compliance checks
- Proactive risk mitigation and data protection
- Best practices for user permissions and system access
Conclusion
Outsourcing NetSuite administration support offers significant advantages over hiring in-house, from cost savings and specialized expertise to increased efficiency and scalability. By partnering with a trusted NetSuite service provider, businesses can ensure their ERP system remains optimized, secure, and aligned with their growth goals. If you’re interested in bringing SuiteRep’s team of respected and qualified NetSuite experts on board, contact us to get the conversation started!